Question : Are all tours BYO (bring your own alcohol)?
Answer :
Tag-along tours are BYO and generally the guided tours are not BYO. Some provide a complimentary glass of wine with dinner, and those that stay at a hotel will have a licensed bar on site. Best to check with us or call your tour company before departing
Question : Are th beaches on Fraser Island safe to swim in?
Answer :
No, Fraser Island’s entire Eastern beach is surf beach. Sharks patrol the coastline, strong rips and undertows will sweep even the strongest of swimmers out to sea. And stingrays aren’t that’s safe either!
Question : Are the lakes on Fraser Island safe to swim in?
Answer :
Yes, ALL of Fraser Island’ s lakes are safe for swimming if you are a confident swimmer.
Question : Are the prices shown all inclusive?
Answer :
When you book your tour with us, some tours have levy’s which will be added into the inclusive price, so yes…the price you see is the price you get! If your tour has a levy to pay on arrival, this levy will be deducted from the price you pay on experiencefraserisland.com and you will pay the levy on departure to the tour driver.
Question : Are there any tours that are suitable for children?
Answer :
Most of the tours we have are more suited to over 18’s due to licencing etc, however, we do have certain 1 or 2 day guided tours that are perfect for the little ones including appropriate accommodation and facilities to keep them occupied.
Question : How do I get from Hervey Bay to Fraser Island?
Answer :
The Fraser Venture Barge and the Kingfisher Bay ferry depart from River Heads (20 minutes south of Hervey Bay) daily. The crossing from Hervey Bay takes between 30 and  45 minutes.
Question : How do I get from Rainbow Beach to Fraser Island?
Answer :
Rainbow Beach is the closest access point to Fraesr Island, a 10 minute barge ride will get you across to the Island from Inskip Point.
Question : What if I find a tour on another site that’s cheaper?
Answer :
We will either match it or beat it!! There’s nothing more annoying than paying more than you need to so please tell us about it and we will endeavour to make it worth your while!
Question : What if I have never driven a 4WD before?
Answer :
All our tag-along tours require you to attend a briefing the day before to explain the safety and regulations. You don’t have to get behind the wheel if you feel uncomfortable doing it, and if you do want to have a go, there is  a tag-along tour leader who can help with driving trips along the way. If you do want to drive you must have a valid license, and be over the age of 21 ( some tours will allow drivers over the age of 18)
Question : What if I miss the briefing the day before my tour?
Answer :
If you are running late for arrival to Rainbow Beach or Hervey Bay and at risk of missing the saftey briefing you should call the tour company, their phone number will be on your travel voucher. They may be able to hold a later one on one briefing, but most likely you will not be able to drive on the Island if you had hoped to, unless you are able to depart for the tour a day later. All decisions are totally in the hands of the tour company and are made with saftey of you and other travellers in mind.
Question : What is the difference between the Tag-along tours and the Guided tours?
Answer :
The tag-along tours are usually in a convoy of 3 groups of 8 which means 3 4WD’s and also a leading vehicle. You will be camping for however many days you choose for the tour. Each tour will have specific requirements of what you will need to bring etc. The guided tours will be in specialised 4WD coaches which have been designed by all companies to tackle some of Fraser’s sandy and harsh terrain. Each vehicle will usually hold around 20 people per tour depending on which tour you choose. All coaches are comfortable and very stable. You will be staying in accommodation for the length of the tour you choose.